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About the Patient Advisory Council Collaborative

About the Patient Advisory Council Collaborative 2019-03-05T16:41:41-07:00

Background

The San Francisco Health Network’s mission is to provide the highest quality primary and preventive care to children, adults, and pregnant women, regardless of ability to pay. One of our main values is to provide care that is patient- centered, compassionate, accessible, efficient, culturally sensitive and in the patient’s language.

In order to provide care that is patient-centered, we at the San Francisco Health Network believe that patients must be active participants in the decision- making process of the health care they receive. Care that is truly patient-centered considers patients’ cultural traditions, their personal preferences and values, their family situations and their lifestyles. It makes the patient and their loved ones an integral part of the care team who collaborate with health care professionals in making clinical decisions.

One way we can begin the process of advancing patient centered care is by involving patients and families in the design of care. Here at the San Francisco Health Network, we do this with the help of the Patient Advisory Councils (PAC).

The purpose of the Patient Advisory Council is for patients to provide their unique and invaluable perspective to clinic management, staff and providers, about how to make improvements at the San Francisco Health Network, with the goal of better serving all SFHN patients.