During business hours
When you call, follow the prompts to speak with our Nurse Advice Line. Nurses are available to provide you with care Monday through Friday from 8:00AM-5:00PM. If needed, your nurse may schedule you with an appointment at your clinic or with a provider over the telephone.
If you are a patient at our 6M Children’s Health Center, your call will be transferred to a provider in clinic to help you.
When your clinic is closed
When you call, you will be transferred to an after-hours service. If needed, an on-call doctor from your clinic will be available to speak with you.
Urgent Care locations are available.
While it is always best to contact your primary care clinic first for urgent care needs, we also have three Urgent Care locations available including our ZSFG Adult Urgent Care Center, Pediatric Urgent Care Center, and Tom Waddell Urgent Care Center.
All three Urgent Care Centers welcome anyone in San Francisco needing urgent medical care. Please click on the “Find Care” link at the top of this screen to view all other Urgent Care Centers.
Tom Waddell Urgent Care Center
If you are apatient at one of our 14 primary care clinics, you can drop into our Urgent Care location at 50 Dr. Tom Waddell Pl (formerly Lech Walesa Street) in the Civic Center neighborhood.